AssetWorks EAM is a comprehensive asset management platform designed for the complex needs of public-sector organizations. Built to manage the full lifecycle of infrastructure and physical assets, it enables municipalities to improve efficiency, reduce costs, and make data-driven decisions. With support for a wide range of asset types, including roads, utilities, parks, and facilities, AssetWorks provides a centralized solution with strong GIS, mobile, and capital planning features. Its strength lies in its ability to unify maintenance operations, work order management, and long-term capital investment planning in a single system.
Asset Lifecycle Management: Track acquisition, maintenance, and replacement for a broad set of asset types.
Work Order and Service Requests: Create, assign, and track work orders with integrated labor, materials, and costs.
GIS Integration: Built-in Esri GIS compatibility for spatial asset management, ideal for roads, pipelines, and linear assets.
Preventive and Predictive Maintenance: Automate recurring maintenance and use sensor data to anticipate failures.
Capital Improvement Planning: Forecast and prioritize capital projects using condition data and financial metrics.
Mobile Access: Field crews can create and complete work orders from mobile devices in real time.
Fleet Integration: Seamless connection to AssetWorks FleetFocus for vehicle and fuel data synchronization.
Regulatory Compliance Tools: Includes reporting and tracking for GASB 34/35 and other standards.
Improved Asset Visibility: Centralized dashboards and GIS mapping enhance situational awareness for asset conditions and performance.
Operational Efficiency: Automating maintenance and streamlining work order processes reduces downtime and labor costs.
Informed Decision-Making: Strong reporting tools support strategic planning, budgeting, and performance monitoring.
Cross-Department Coordination: Enables collaboration across departments, reducing data silos and duplicative systems.
Scalable and Configurable: Designed to support multiple asset types and complex municipal structures.
Implementation Complexity: Configuration and deployment can take several months and require dedicated project resources.
Cost Considerations: Licensing and setup fees may be cost-prohibitive for smaller municipalities or agencies with limited budgets.
Training Requirements: Due to its depth and flexibility, users may face a learning curve and need ongoing support or onboarding.
It is particularly valuable for agencies needing detailed capital planning tools, integrated fleet management, and GIS-enabled asset tracking.
AssetWorks EAM is best suited for:
Mid-size to large municipalities
Counties and regional government agencies
Public works departments
Transit and utility authorities
Organizations with a mix of infrastructure, fleet, and facilities assets
AssetWorks does not publish pricing publicly, as costs vary based on scope, modules, and implementation services. However, the following estimates are typical for municipal deployments:
Initial Licensing & Setup: $150,000-$500,000+
Annual Subscription & Support: Typically 15-20% of the initial cost
Custom Integrations & GIS Configurations: May add to project budget
Smaller agencies may find the total cost of ownership high compared to lighter EAM or CMMS platforms.
AssetWorks EAM is a feature-rich, enterprise-grade platform that offers municipal governments the tools to manage infrastructure holistically. Its depth in capital planning, GIS integration, and mobile work management makes it one of the most capable systems in the market. While its complexity and cost may limit accessibility for small agencies, for larger governments with multiple asset classes and cross-departmental needs, AssetWorks is a powerful and proven solution.