PublicInput is a cloud-based community engagement platform designed to help governments and planning organizations connect with their communities in meaningful, measurable ways. Tailored for municipalities, transportation agencies, and regional planners, PublicInput combines public outreach tools, data analytics, and stakeholder CRM functionality into a single interface. Its goal is to increase transparency, streamline participation processes, and elevate underrepresented voices in public decision-making.
Multi-Channel Engagement: Conduct surveys, virtual meetings, public comment forums, text outreach, and interactive maps.
Stakeholder Database (CRM): Maintain detailed contact records and engagement histories for individuals and groups.
Language Translation: Automated language services ensure accessibility to non-English speaking participants.
GIS-Integrated Tools: Use map-based commenting and data overlays to collect location-specific feedback.
Automated Reporting: Export ready-to-share reports with visualizations for council presentations or internal documentation.
Virtual Meeting Integration: Host hybrid public meetings with real-time polling, comment moderation, and attendance tracking.
ADA & Title VI Compliance Tools: Support inclusive engagement and meet federal requirements.
Centralized Engagement Hub: Eliminates siloed tools by combining outreach methods, stakeholder management, and analysis in one place.
Improved Public Trust: Transparent, inclusive communication processes help build credibility with residents and community partners.
Data-Driven Decisions: Visual dashboards and survey results help agencies better understand stakeholder needs and track sentiment over time.
Compliance Made Easier: Built-in tools ensure accessibility standards and federal mandates are met without added complexity.
Scalable Across Departments: Usable by planning, transportation, parks, and administrative staff without duplication of effort.
Learning Curve: With a wide range of features, new users may face a steep learning curve during initial implementation.
Cost for Smaller Municipalities: Licensing may be cost-prohibitive for small towns or departments with limited outreach budgets.
Dependence on Internet Access: Communities with low broadband access or digital literacy may still require supplemental offline engagement.
State and Local Governments
Regional Transportation and MPO Agencies
Public Works and Planning Departments
Transit Authorities
Consulting Firms working with public-sector clients
PublicInput uses a custom pricing model based on organization size, number of departments, and features required. Packages typically include onboarding, support, and optional add-ons. Smaller jurisdictions may need to negotiate limited-scope implementations or look for grant-supported opportunities to offset costs.
PublicInput stands out as a comprehensive engagement solution that not only gathers feedback but manages relationships and ensures compliance. For agencies committed to public transparency and inclusive decision-making, it offers powerful tools in a single, unified platform. However, municipalities should evaluate their internal capacity and community tech access before full-scale deployment. With the right training and support, PublicInput can be a transformative platform for modern civic engagement.