Clariti is a cloud-based permitting, licensing, and code enforcement platform tailored for state and local governments. Designed to streamline community development workflows, Clariti helps agencies modernize manual processes, improve interdepartmental collaboration, and enhance the citizen experience. With a flexible, no-code configuration model, Clariti aims to reduce IT dependency while still accommodating complex jurisdictional needs.
Permitting & Inspections: Supports building, planning, environmental, and other permit types, with configurable workflows and automated routing.
Licensing: Manages business, contractor, health, cannabis, and other license types with dynamic application forms and renewal cycles.
Code Enforcement: Enables tracking, issuing, and resolving violations with mobile support for field inspectors.
Customer Portal: Offers an intuitive front-end for citizens and contractors to submit applications, upload documents, request inspections, and check statuses.
Mobile Access: Field inspectors and staff can access the system remotely, conduct inspections, capture photos, and sync updates in real time.
Configurable Workflows: Drag-and-drop tools allow for easy process customization without custom code.
Integrations & APIs: Connects with GIS, document management systems, payment processors, and ERP solutions.
Dashboards & Reporting: Offers real-time analytics and customizable dashboards for tracking KPIs and workload distribution.
Faster Processing: Agencies report significant time savings due to automation and streamlined workflows.
Improved Transparency: Citizens can track applications online, reducing the need for status calls.
Greater Flexibility: The platform accommodates diverse jurisdictional requirements without the need for costly custom development.
Mobile Efficiency: Inspectors and code enforcement officers can perform tasks in the field without returning to the office.
Better Collaboration: Shared access and real-time updates improve communication between departments and reduce errors.
Scalable Cloud Infrastructure: Secure, scalable, and compliant hosting that minimizes local IT burdens.
Implementation Complexity: Larger jurisdictions may require extensive configuration, training, and change management.
Cost Considerations: Upfront costs may be high for smaller municipalities, especially those with limited IT budgets.
Learning Curve: While the system is no-code, initial configuration and workflow design still require administrative time and process mapping.
Clariti is best suited for:
Medium to large municipalities aiming to digitize permitting, licensing, and code enforcement workflows.
Governments seeking modern alternatives to legacy systems.
Agencies with complex regulatory environments that need configurable, rules-based workflows.
Clariti does not publish pricing publicly. Cost typically depends on jurisdiction size, number of users, and modules deployed. Pricing follows a SaaS subscription model and may include onboarding, training, and configuration fees. Interested agencies must contact the vendor for a tailored quote.
Clariti stands out as a robust, flexible platform for permitting and licensing modernization. With its no-code configuration tools and citizen-first portal, it supports digital transformation for government agencies seeking efficiency and transparency. While the learning curve and implementation costs may pose challenges, Clariti’s strengths in adaptability and automation make it a strong contender for jurisdictions committed to long-term modernization.